General Terms of Sale
Scope
Do not use this site if you do not agree to our terms of use.
1.1 These general conditions of sale (CGV) apply to all orders placed on the site https://ludovicbaronshop.fr
1.2 Ordering a product on the website implies unreserved acceptance of these General Terms and Conditions. Any other document, in particular catalogs, prospectuses, advertisements, etc., has only an indicative value and is in no way binding on the seller.
1.3 The General Terms and Conditions may be modified at any time without notice. The version in force on the date of the order will be the applicable one.
Order
2.1 The products offered for sale are those which appear on the website on the day of consultation by the buyer.
2.2 The order is considered accepted by the seller upon confirmation by email.
2.3 The buyer undertakes to provide complete and accurate information for the delivery of the products (address, access details, etc.). The seller cannot be held responsible for the consequences linked to an entry error or a lack of information provided by the buyer.
2.4 The seller reserves the right to refuse or cancel any order in the event of an existing dispute with the buyer or non-payment of a previous order.
Price
3.1 The prices of the products are indicated in euros, all taxes included, but excluding delivery costs. Delivery costs are specified when ordering and depend on the country of delivery.
3.2 Prices are subject to change at any time without notice. The version in force on the date of the order will be the applicable one.
3.3 The products remain the property of the seller until full payment of the price.
Payment
4.1 Payment is made online by credit card. The seller does not store any banking information of the buyer.
4.2 Payment by credit card is secured by a certified online payment system.
4.3 Payment must be made in full at the time of ordering (except for payment in installments if the option is chosen by the buyer).
4.4 The seller reserves the right to cancel or refuse any order in the event of non-payment or refusal of payment by the bank.
Delivery
5.1 Delivery is made to the delivery address indicated by the buyer when ordering.
5.2 Delivery times are estimated at 10 to 15 working days, unless otherwise stated on the website at the time of ordering.
5.3 The seller cannot be held responsible for delivery delays caused by events beyond its control, such as strikes, bad weather, problems with the carrier, etc.
5.4 If the product is still not received after 45 days after placing the order, the buyer may cancel the order and request a refund of the amounts paid. The refund will be made within 30 days.
5.5 In the event of loss or damage to the product during delivery, the buyer must file a claim with the carrier within 3 days after receiving the product and inform the seller.
5.6 It is the buyer's responsibility to refuse a package that appears damaged from the outside and to take a photo of it for their claim, justifying their refusal to the carrier.
5.7 It is the buyer's responsibility to open their package carefully, so as not to damage the product received.
Satisfied or refunded
6.1 The buyer can return the product within 14 days of receipt of their order, for exchange or refund, provided that the product is in perfect condition, unused and in its original packaging.
If 14 days have passed since you received the product, we cannot offer you a refund or exchange. To complete a return, we require a receipt or proof of purchase.
6.2 The organization and return costs are the responsibility of the buyer.
If you are shipping an item over $199, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.
6.3 Once your return has been received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you if your refund is approved or denied. If you are approved, your refund will be processed and a credit automatically applied to your credit card or original payment method, within 30 days of it being approved.
6.4 Discounted products (when the buyer has used a promotional code), personalized products, in particular framed, signed or custom-made products, as well as digital products (ebook, wallpaper, training video, etc.) cannot be used. subject to exchange or refund.
6.5 If you comply with all the conditions, contact us at contact@ludovicbaron.fr
Responsibility
7.1 The seller is responsible for the products sold in accordance with the law.
7.2 The seller is not liable for indirect damage, such as loss of value etc.
7.3 The seller is not responsible for damage caused by abnormal or abusive use of the products.
7.4 The buyer is responsible for verifying the conformity of the products to his needs before any purchase. He can ask all his questions via this address: contact@ludovicbaron.fr
Intellectual property
8.1 The products offered for sale are protected by intellectual property laws.
8.2 Unauthorized use, reproduction, modification, sale or distribution of the Products is strictly prohibited.
8.3 The buyer undertakes not to infringe the intellectual property rights attached to the products purchased.
Confidentiality
Our privacy policy describes how your personal information is collected, used and shared when you visit or make a purchase on ludovicbaronshop.fr (the “Site”).
Personal informations
9.1 When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, the websites or search terms that referred you to the Site, as well as information about how you interact with the site. We call this automatically collected information “device information.”
- We collect device information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
9.2 “Web beacons”, “beacons” and “pixels” are electronic files used to record information about how you navigate through the Site.
9.3 Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information about you, including your name, billing address, shipping address, email address and telephone number. We call this information “Order Information”.
When we talk about “personal information” in this Privacy Policy, we are talking about both Device Information and Order Information.
How we use personal information?
9.4 We use the order information we collect generally to fulfill any orders placed on the Site (including processing your payment information, arranging shipping and providing invoices and/or order confirmations ). Additionally, we use this order information to:
- Communicate with you;
- Screen our orders for potential risks or fraud; And
- When you agree with the preferences you have shared with us, provide you with information or advertising regarding our products or services.
9.5 We use the device information we collect to help us detect potential risks and fraud (in particular, your IP address), and more generally to improve and optimize our site (for example, by generating analytics on the how our customers browse and interact with the Site, and to evaluate the success of our marketing and advertising campaigns).
Information sharing
9.6 We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Advertisement
9.7 As described above, we use your personal information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For more information on how targeted advertising works, you can visit the Network Advertising Initiative (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how -does-it-work.
You can opt out of targeted advertising using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you may opt-out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/.
Do not follow
9.8 Please note that we do not change our site's data collection and use practices when we see a Do Not Track signal from your browser.
Rights
9.10 If you are a European resident, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated or deleted. If you would like to exercise this right, please contact us using the contact details below.
Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we may have with you (for example if you place an order through the Site), or otherwise to pursue our listed legitimate business interests above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
Conservation
9.11 When you place an order on the Site, we will retain your order information for our records unless and until you ask us to delete this information.
Changes
9.12 We may update this privacy policy from time to time in order to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.
Minors
9.13 The Site is not intended for persons under 18 years of age.
Contact us
9.14 For more information about our privacy practices, if you have any questions or would like to make a complaint, please contact us by email at contact@ludovicbaron.fr or by post using the contact details below: Ludovic Baron Shop, 27, Rue Villiers de l'Isle Adam, 75020 Paris, France
Litigation
10.1 These general conditions of sale are subject to French law.
10.2 In the event of a dispute, the parties will endeavor to find an amicable solution.
10.3 In the absence of an amicable solution, disputes will be brought before the competent French courts.
Modification of the general conditions of sale
11.1 The seller reserves the right to modify these general conditions of sale at any time, without notice.
12.2 The applicable general conditions of sale are those in force at the time of the order.
Acceptance of the general conditions of sale
13.1 Validation of the order by the buyer implies unreserved acceptance of these general conditions of sale.
14.2 The nullity of a clause of these general conditions of sale does not entail the nullity of the other clauses.