Terms of sale

Champ d'application


1.1 Les présentes conditions générales de vente (CGV) s'appliquent à toutes les commandes passées sur le site https://ludovicbaronshop.fr


1.2 Le fait de commander un produit sur le site web implique l'acceptation sans réserve des présentes CGV. Tout autre document, notamment les catalogues, prospectus, publicités, etc., n'a qu'une valeur indicative et n'engage en aucun cas le vendeur.


1.3 The T&Cs may be modified at any time without notice. The version in effect on the date of the order will be the applicable one.


Commande


2.1 The products offered for sale are those listed on the website on the day of the buyer's consultation.


2.2 The order is considered accepted by the seller upon confirmation by email.


2.3 The buyer agrees to provide complete and accurate information for the delivery of the products (address, access details, etc.). The seller cannot be held responsible for the consequences related to a typing error or a lack of information provided by the buyer.


2.4 Le vendeur se réserve le droit de refuser ou annuler toute commande en cas de litige existant avec l'acheteur ou de non-paiement d'une commande antérieure.


Price


3.1 The prices of the products are indicated in euros, all taxes included, but excluding delivery charges. The delivery charges are specified at the time of the order and depend on the country of delivery.


3.2 Prices are subject to change at any time without notice. The version in effect on the date of the order will be the applicable one.


3.3 The products remain the property of the seller until full payment of the price.


Paiement


4.1 Payment is made online by credit card. The seller does not store any banking information of the buyer.


4.2 Payment by credit card is secured by a certified online payment system.


4.3 Payment must be made in full at the time of the order (except for payment in installments if the option is chosen by the buyer).


4.4 The seller reserves the right to cancel or refuse any order in case of non-payment or refusal of payment by the bank.


Delivery


5.1 Delivery is made to the delivery address provided by the buyer at the time of the order.


5.2 Delivery times are estimated at 10 to 15 business days, unless otherwise stated on the website at the time of order.


5.3 The seller cannot be held responsible for delivery delays caused by events beyond their control, such as strikes, bad weather, issues with the carrier, etc.


5.4 If the product has still not been received after 45 days from the date of the order, the buyer may cancel the order and request a refund of the amounts paid. The refund will be processed within 30 days.


5.5 In case of loss or damage to the product during delivery, the buyer must file a claim with the carrier within 3 days after receiving the product and inform the seller. 


5.6 Il est de la responsabilité de l'acheteur de refuser un colis qui semble endommagé de l'extérieur et de le prendre en photo pour sa réclamation, justifiant au transporteur son refus.


5.7 It is the buyer's responsibility to carefully open their package in order to avoid damaging the received product. 


Satisfaction guaranteed or your money back


6.1 The buyer can return the product within 14 days of receiving their order, for exchange or refund, provided that the product is in perfect condition, unused, and in its original packaging.


If 14 days have passed since the receipt of the product, we cannot offer you a refund or exchange. To complete a return, we need a receipt or proof of purchase. 


6.2 L'organisation et les frais de retour sont à la charge de l'acheteur.

If you are shipping an item over €199, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.


6.3 Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also inform you of the approval or denial of your refund. If you are approved, your refund will be processed and a credit will be automatically applied to your credit card or original payment method within 30 days of its approval.


6.4 Discounted products (when the buyer has used a promo code), personalized products, including framed, signed, or custom-made products, as well as digital products (ebook, wallpaper, video training, etc.) cannot be exchanged or refunded. 


6.5 If you meet all the conditions, contact us at contact@ludovicbaron.fr 



Responsibility


7.1 The seller is responsible for the products sold in accordance with the law.


7.2 The seller is not responsible for indirect damages, such as loss of value, etc.


7.3 The seller is not responsible for damages caused by abnormal or abusive use of the products.


7.4 The buyer is responsible for verifying the conformity of the products to their needs before any purchase. They can ask all their questions via this address: contact@ludovicbaron.fr


Intellectual property


8.1 The products offered for sale are protected by intellectual property laws.


8.2 The unauthorized use, reproduction, modification, sale, or distribution of the products is strictly prohibited.


8.3 The buyer agrees not to infringe the intellectual property rights attached to the purchased products.



Privacy


Our privacy policy describes how your personal information is collected, used, and shared when you visit or make a purchase on ludovicbaronshop.fr (the "Site").

Personal information

9.1 When you visit the Site, we automatically collect certain information about your device, including information about your web browser, your IP address, your time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the web pages or individual products you view, the websites or search terms that referred you to the site, and information about how you interact with the site. We refer to this automatically collected information as "device information."

  • We collect information about the device using the following technologies:
  • The "cookies" are data files that are placed on your device or computer and often include a unique anonymous identifier. For more information about cookies and how to disable cookies, visit http://www.allaboutcookies.org.
  • The "log files" track actions occurring on the site and collect data, including your IP address, browser type, Internet service provider, referral/exit pages, and timestamps.


9.2 "Web beacons," "tags," and "pixels" are electronic files used to record information about how you navigate the site.

9.3 Furthermore, when you make a purchase or attempt to make a purchase through the Site, we collect certain information about you, including your name, billing address, shipping address, email address, and phone number. We refer to this information as "Order Information."

When we talk about "personal information" in this privacy policy, we are referring to both device information and order information.


How we use personal information?

9.4 We generally use the order information we collect to fulfill all orders placed on the site (including processing your payment information, arranging for shipping, and providing invoices and/or order confirmations). Additionally, we use this order information to:

  • Communicate with you;
  • Filter our orders for potential risks or fraud; and
  • When you agree with the preferences you have shared with us, we provide you with information or advertising regarding our products or services.

9.5 We use the information about the devices we collect to help us detect potential risks and fraud (in particular, your IP address), and more generally to improve and optimize our site (for example, by generating analytics on how our customers navigate and interact with the Site, and to assess the success of our marketing and advertising campaigns).


Sharing of information

9.6 We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or any other legal request for information we receive, or to otherwise protect our rights.


Advertisement

9.7 As described above, we use your personal information to provide you with targeted advertisements or marketing communications that we believe may interest you. For more information on how targeted advertising works, you can visit the educational page of the Network Advertising Initiative ("NAI") at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can disable targeted advertising using the links below:

  • Facebook: https://www.facebook.com/settings/?tab=ads
  • Google: https://www.google.com/settings/ads/anonymous
  • Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

In addition, you can disable some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/.


Do not follow

9.8 Please note that we do not change our data collection and usage practices on our site when we see a Do Not Track signal from your browser.


Rights

9.10 If you are a European resident, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated, or deleted. If you wish to exercise this right, please contact us using the contact details below.

De plus, si vous êtes un résident européen, nous notons que nous traitons vos informations afin de remplir les contrats que nous pourrions avoir avec vous (par exemple si vous passez une commande via le site), ou autrement pour poursuivre nos intérêts commerciaux légitimes énumérés ci-dessus. De plus, veuillez noter que vos informations seront transférées en dehors de l'Europe, y compris au Canada et aux États-Unis.


Conservation

9.11 When you place an order on the site, we will keep your order information for our records, unless and until you request that we delete this information.


Modifications

9.12 We may update this privacy policy from time to time to reflect, for example, changes in our practices or for other operational, legal, or regulatory reasons.


Minors

9.13 The Site is not intended for individuals under the age of 18.


Contact us

9.14 For more information about our privacy practices, if you have any questions or if you wish to file a complaint, please contact us by email at contact@ludovicbaron.fr or by mail using the contact details below: Ludovic Baron Shop, 27, Villiers de l'Isle Adam Street, 75020 Paris, France




Dispute resolution


10.1 These general terms and conditions of sale are subject to French law.


10.2 In case of a dispute, the parties will strive to find an amicable solution.


10.3 Failing an amicable solution, disputes will be brought before the competent French courts.


Modification of the general terms and conditions of sale


11.1 The seller reserves the right to modify these general terms and conditions of sale at any time, without prior notice.


12.2 The general terms and conditions of sale applicable are those in effect at the time of the order.


Acceptance of the general terms and conditions of sale


13.1 The validation of the order by the buyer implies the unconditional acceptance of these general terms and conditions of sale.


14.2 The nullity of a clause in these general terms and conditions of sale does not result in the nullity of the other clauses.